Dave and all,
I can add emphasis to what Gary has said, and I experience it in only a
small way - responding to emails requesting status of kits I have here
for repair/upgrade/build etc., does take considerable time and energy -
multiply that by a very large factor (your guess for the number of K3
orders) and you have a lot of time just to respond to order
status/confirmation requests.
While all of us who have ordered K3s have the same questions, I do not
have either written or email confirmation of my order. I do know that
everyone at Elecraft is very busy communicating with the beta testers,
getting all the production stuff in order, along with their normal
activities, and they are putting in a lot of overtime hours to get it done.
Have patience, try not to bother them any more than necessary, and in a
couple weeks the flood will be cleared and things will restore to
something more normal.
73,
Don W3FPR
Gary Hvizdak wrote:
Recently Dave (G4AON) wrote
"... having paid a 50% deposit it wouldn't be expecting too much to have a
receipt for the payment, showing what is on order and the balance to be
paid. We are not talking about a small amount of money here."
--
Hi Dave,
Having produced some inexpensive accessories for the K2 that are easily
10,000 times simpler than the K3, I might still be able to relate to what
Elecraft has been going through. FYI, from before Ken (WB2ART) and I began
accepting payments for our original K2 Option Bypass Header kit in 2005,
until all orders were shipped, we spent more time replying to customer
emails than we did working to get our humble product out the door!
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