I ordered a KXV3 on Jan 17 (a Saturday) and it was sent out on Jan 20 (Tuesday). Then right after that I ordered the KRX3 and that also came very quickly - ordered March 4th and it was shipped on March 5th. I have ordered a lot of things over the past few years (the XYL says too many) and never had a problem. Perhaps the root-cause of your problem is easily explainable.
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