My Reply follows quote. On 13/11/2002 12:41 [EMAIL PROTECTED] said:  

>From:  [EMAIL PROTECTED] (Helder Correia)
>To:    [EMAIL PROTECTED]
>CC:    [EMAIL PROTECTED] (Robert Warner)
>Robert Warner <[EMAIL PROTECTED]> wrote:
>
>>But now my wife's CE (exact same configuration as mine) is having
>>intermittent problems. The modem dials aol's access number - but it then
>>hangs and eventually she gets a timeout message.  "Dialing" appears in
>>the connection status window - we hear the modem dialing, but usually
>>that's as far as she gets before a timeout.
>
>So you don't hear the screeches associated with the two modems 
>negotiating a connection?  If not, it sounds like a problem with either 
>AOL's modem (whose job it is to start the negotiating process) or the 
>phone company (too many people are dialing the same number at the same 
>time -- you're supposed to hear a busy signal but sometimes you don't).
>
>The only thing you can do is try a different number, or try calling 
>back later.  Sorry.
--------
If I make the "assumption" that you have consistent success connecting 
with the "Primary Screen Name" and problems connecting with a secondary, 
it could have something to do with AOL server setups, filters, etc.

Just a guess.

Ken

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