>I just received a message from CitiBank with the information that their 
>customers are being acccessed for identity theft and they provide an 
>URL for me to contact to register and confirm my banking details, etc.  
>However the URL did not work

Never never never NEVER follow a URL from an email that has anything to 
do with entering any personal information. If you suspect the email to be 
legit, always manually go to the company web site (ignore the URL in the 
email, just go to the company via ordinary methods... in other words, no 
matter what the URL says, just start a web browser and go to 
www.citibank.com or whatever the company's main web site is).

Then from there, locate and navigate to whatever the email was about. Any 
legit company and email will have all this stuff readily available from 
their home site. They will NEVER NEVER NEVER ask you to follow a URL in 
an email. NEVER NEVER NEVER NEVER NEVER... get the hint... legit emails 
from legit companies DO NOT EVER send an email with a URL to follow to 
fill in anything. You need not know anything else other than DO NOT 
FOLLOW ANY URL OR LINK FROM AN EMAIL THAT ASKS FOR PERSONAL INFO.... 
NEVER NEVER NEVER NEVER NEVER!!!


that said, forwarding the email to a companies abuse or fraud address can 
be helpful, but honestly, these people are all hit and run. They expect 
that 99% of the people they send to will know it is fraud, and that 20% 
of them will report it. So they have already taken steps to cover their 
tracks and be long gone before anyone can investigate anything. Crime 
happens fast, crime prevention is slow. So you are welcome to forward 
these emails to whatever abuse address, but as soon as it starts to take 
serious effort on your part, I'd drop the matter and ignore it. Most of 
the time spent on it will be time wasted.

>When I did 
>the Forward there was a weird message at the bottom of the email that 
>was not on the original.  How can Emailer put in a message that was 
>blank to begin with?

The email may not have been blank. It may have simply not contained a 
Text/Plain portion of a message. Emailer will only display that portion. 
However, when you forward a message, Emailer will make its best attempt 
to forward the original message, which means previously non displayed 
portions may now show up.

-chris
<http://www.mythtech.net>

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