I have just gone through a major project as it applies to language. The EU directives only require that the manuals (user and service) and the DoC be in an official language of the EU (13 possibilities). However it gives the local countries the authority to impose additional if not contradictive regulations. As a compromise, there is an informal brief DoC in thirteen languages that can be inserted in the manual that will cover most circumstances. In the case of Spain, they require that the user and service manuals be printed in the official language of Spain (Castilian). The also require that there be an official full signed printed DoC in Castilian be in the manual. If not the manufacture or importer of the product can be fined. This requirement is not in any EU document, but is buried in the rules and regulations under royal decree (be prepare it is available only in Spanish). I had to read a total of about 1200 pages of Spanish law to find the regulations I have not yet come up with any other country regulations regarding specific language requirements.
From: [email protected] [mailto:[email protected]] Sent: Tuesday, April 29, 2003 8:37 PM To: [email protected]; [email protected] Subject: RE: EU Language requirements for Manuals Hi John, ICC in Chepstow, UK has this information for all countries. Contact Ian Jennings at [email protected]. Best regards, Dave Wilson From: ext Tyra, John [mailto:[email protected]] Sent: Tuesday, April 29, 2003 1:39 PM To: [email protected] Subject: EU Language requirements for Manuals Hello everyone, I was hoping someone out there could help me determine what are the language requirements for translation of manuals for the CE-Mark. As I am sure most of you know Bose makes Audio/Video products. Our products fall under the LVD, EMC, and for wireless remotes the RTTE Directives. I have read each of these Directives and associated standards, IEC60065 etc., and could only find reference that the Safety Related instructions must be translated into the language acceptable in the country of sale. We have had some of our European contacts claim that there are Local laws in some EU countries which require the complete users and possibly service manuals to be translated into the appropriate language for the country of sale. Can any one advise me: 1. If any EU country requires the complete manual to be translated into the acceptable language 2. If there are such requirements in some of the EU countries does anyone know which countries impose these extra requirements? 3. Anyone know of a resource where this information is available?? Thanks in advance for your help......... Best regards, John John Tyra Product Safety and Regulatory Compliance Manager Bose Corporation The Mountain, MS-450 Framingham, MA 01701-9168 Phone: 508-766-1502 Fax: 508-766-1145 [email protected]
