Hi Brian,

Is the furnace type common to all the failed pieces of equipment? If not 
common, similar?

Reading on with interest
James

 

-----Original Message-----
From: Kunde, Brian [mailto:[email protected]] 
Sent: 17 September 2015 14:37
To: [email protected]
Subject: Re: [PSES] Unexplained High Fallout of Power Supplies

Bob and all.

Good question. Before I answer your questions, let me describe the typical 
architecture of the products that we make.

Our instruments (laboratory equipment) are single phase 230VAC 50/60hz which 
powers two separate internal circuits; one being a relatively low current 
electronics powered by a purchased over-the-shelf 24Vdc power supply, and 
second, a high current furnace of some type; inductive, electrode, resistive 
heating elements, etc.. Because of the high overall current of the instruments, 
typically between 30A and 50A, the instrument is plugged into a high current 
branch circuit with a huge high current line filter. Internally, we usually 
have a smaller supplementary over-current protector (5, 10 or 15 amp) driving 
the lower current non-furnace electronics such as the dc power supply, cooling 
fans and blowers, etc..

The issues we are having are with these purchased power supplies blowing up. 
And because we pre-test power supplies and our finished products so extensively 
and we are not able to cause a power supply failure with the same damage 
pattern as we are seeing in the field, we believe that in the real world our 
products are seeing some kind of condition that we are not able to simulate in 
our EMC Lab. Identifying and understanding such conditions is our goal at this 
time.

We use no additional inrush limiting other that what is built into the power 
supplies themselves. Other than a thermistor of some kind, how can the inrush 
be limited?

We have also seen on several occasions in the field where a power supply will 
blow up in one instrument which causes the power supply in a nearby instrument 
to also fail.

Two weeks ago we had an "event" occur right here at our own campus in our 
Application Lab where 40-50 instruments of different models and ages are being 
used daily to develop test methods. An instrument was power on but was not 
running an analysis (high current furnace wasn't running in what we call 
Standby-mode). BAM!! The 24Vdc power supply blew up. We sent two R&D engineers 
who have been working on our fallout problem in the field to investigate. They 
found the power supply had failed in the same way as those in the field. No 
other failed component in the instrument was found. The power supply was 
replaced and the instrument was once again functional. AS THE Engineers turned 
to walk back to their office, BAM!! The power supply blew up in the instrument 
installed NEXT to the one they just repaired. This second instrument is a 
different model with a different manufacturer of power supply. An AC Power Line 
monitor/analyzer was installed on the AC Mains circuit and has been c!
 hecked every morning since. No unusual transients or power dropouts have been 
detected.

This lab area has surge protection, so again, we believe the problem is some 
kind of low voltage transient, voltage dropout, or waveform distortion that we 
have been unable to detect and simulate.

Thanks to all.

The Other Brian

-----Original Message-----
From: Bob LaFrance [mailto:[email protected]]
Sent: Thursday, September 17, 2015 8:46 AM
To: [email protected]
Subject: Re: [PSES] Unexplained High Fallout of Power Supplies

I am curious to what you are using for inrush limiting.  Sorry if you already 
told us but I missed that.

Regards,
Bob LaFrance
N9NEO
Design Engineer
Creare Inc.
16 Great Hollow Road
Hanover, NH
603-640-2539


-----Original Message-----
From: CR [mailto:[email protected]]
Sent: Wednesday, September 16, 2015 2:56 PM
To: [email protected]
Subject: Re: [PSES] Unexplained High Fallout of Power Supplies

On 9/15/2015 4:53 PM, Kunde, Brian wrote:
> we have not been able to find the reason for the fallout. The power 
> supplies have all shown arc damage to the AC front end, signs of 
> arcing and traces burned or vaporized, blown fuses, and shorted FETs 
> and/or Rectifiers. These failures have occurred on several different 
> locations, on different power supply models, different manufactures 
> and on different instruments. Some instruments have been in service 
> for years; some for only a few weeks before they fail. Some 
> instruments even have surge suppression modules installed and though 
> the power supplies fail the surge modules tested out fine. The 
> failures did not occur during any known lightning storm or any other 
> known transient.
Brian,

The circumstances you describe -- arcing with no external transient seen
-- point to an on-board occurrence, not an external one.  I'd suspect (in no 
particular order and on little information -- heh) ) PWB material with 
insufficient dielectric withstand, and/or oscillation in a power FET due to its 
characteristics (or another device's) having changed enough to make the control 
loop unstable.  You might have an oscillator the controller can't even detect.

I'm on LinkedIn if you need help, eh?

Cortland Richmond

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