Thanks Pete, In one of the standards we use frequently (UL 921), a printed manual is called out specifically:
“16.1 Each dishwasher shall be accompanied by printed instructions stated in clearly understandable language, which separately cover dishwasher installation and user operation and maintenance. These instructions are to be included in an installation manual, an operator’s manual, or both.” I know that one route is to address it within the development process for the individual standard, but sometimes when technology outpaces a standard, the organization will address the issue prior to making formal changes to standards. Plus, we list to 15+ standards, so we’d prefer a broader approach. Thanks, Jamison From: Pete Perkins [mailto:peperkin...@cs.com] Sent: Monday, November 14, 2016 12:00 PM To: Kortas, Jamison <jamison.kor...@ecolab.com<mailto:jamison.kor...@ecolab.com>>; EMC-PSTC@LISTSERV.IEEE.ORG<mailto:EMC-PSTC@LISTSERV.IEEE.ORG> Subject: RE: [PSES] Paper Manuals? Jamison, et al, It’s less the responsibility of the standards writing organization to dictate the manual paper or electronic rather to indicate clearly what information is required to be provided to the user to ensure that the product can safely be installed and operated by the user. It’s more the responsibility of the certifier to insist that the information provided be adequate to inform the installer and user in safe practice. This division of responsibility allows for differences to exist for equipments which are installed and operated by folks with different skill levels – more detail for less trained users. Both are used today in many products. Typically there is insistence on the need for clear, concise installation instructions (quite often called a quick start guide) including the hazard warnings on paper. This is not unreasonable, in my opinion. :>) br, Pete Peter E Perkins, PE Principal Product Safety & Regulatory Affairs Consultant PO Box 23427 Tigard, ORe 97281-3427 503/452-1201 p.perk...@ieee.org<mailto:p.perk...@ieee.org> From: Kortas, Jamison [mailto:jamison.kor...@ecolab.com] Sent: Monday, November 14, 2016 9:05 AM To: EMC-PSTC@LISTSERV.IEEE.ORG<mailto:EMC-PSTC@LISTSERV.IEEE.ORG> Subject: [PSES] Paper Manuals? Good Morning, Has anyone had any success in getting standards writers and/or evaluation organizations to accept an electronic version of a manual as an equivalent alternative to a paper version even when the standard refers to a paper manual? I am getting mixed signals from various individuals within organizations and wanted to pool ask the group for any insight. I would think, particularly for equipment that is installed by trained professionals and not lay people, there might be an appetite for this sort of change. Thanks, Jamison - ---------------------------------------------------------------- This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. 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