Scott Requirements on instructions to be in printed format are often included/implied in safety standards – for example EN 62368-1:2014:
F.4 Instructions When information with regard to safety is required according to this standard, this information shall be given in an instruction for installation or instruction for initial use. This information shall be available prior to installation and initial use of the equipment. The final sentence precludes safety instructions being embedded on the device Article 10(8) of the RED states: Manufacturers shall ensure that the radio equipment is accompanied by instructions and safety information in a language which can be easily understood by consumers and other end-users, as determined by the Member State concerned. Section 2.6(j) of the RED Guide states: The Blue Guide, in Chapter 3.1.4, provides more details on how the instructions and safety information need to be provided. According to the Blue Guide, whilst the safety information needs to be provided on paper, it is not required that all the set of instructions is also provided on paper but they can also be on electronic or other data storage format, however a paper version should always be available free of charge for the consumers who request it. It is noted that the information in Article 10.8 (second sub-paragraph) and Article 10.10, as is specifically required by the RED and not directly related with the general instructions of use, shall be provided in paper. The practical application of this is a short printed guide shipped with the product. Best regards Charlie Charlie Blackham Sulis Consultants Ltd Tel: +44 (0)7946 624317 Web: https://sulisconsultants.com/ Registered in England and Wales, number 05466247 From: Scott Xe <scott...@gmail.com> Sent: Tuesday, August 15, 2023 6:27 AM To: EMC-PSTC@LISTSERV.IEEE.ORG Subject: Re: [PSES] AW: [PSES] SV: [PSES] User manual by accompanying documents or via affixed QR Dear Bernd, Thanks for your good references! The LVD and RED do not decline the instructions in electronic format. What about those instructions embedded in the ROM as the memory is not expensive as before? For example, mobile phones, TVs, etc. Regards, Scott On Mon, 14 Aug 2023 at 15:14, Dürrer Bernd <bernd.duer...@wilo.com<mailto:bernd.duer...@wilo.com>> wrote: Hi Amund, In the European Union, it depends on the Directive that is applicable for your product. Both the Low Voltage Directive 2014/35/EU (L_2014096EN.01035701.xml (europa.eu)<https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32014L0035#d1e32-371-1>, Article 6, Point 7, Article 8, Point 4, and Article 9, Point 2) and the Radio Directive 2014/53/EU (Consolidated TEXT: 32014L0053 — EN — 27.12.2022 (europa.eu)<https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:02014L0053-20221227#tocId84>, Article 10, Point 8, Article 12, Point 4, and Article 13, Point 2) require that manufacturers, importers, and distributors ensure that the product is accompanied by instructions and safety information. Only new regulation (EU) 2023/1230 that will replace Machinery Directive in January 2027 allows to provide instructions in digital format (L_2023165EN.01000101.xml (europa.eu)<https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32023R1230&qid=1688119698228#d1e1695-1-1>, Article 10, Point 7). Kind regards, Bernd Von: John Woodgate <j...@woodjohn.uk<mailto:j...@woodjohn.uk>> Gesendet: Sonntag, 13. August 2023 19:14 An: EMC-PSTC@LISTSERV.IEEE.ORG<mailto:EMC-PSTC@LISTSERV.IEEE.ORG> Betreff: Re: [PSES] SV: [PSES] User manual by accompanying documents or via affixed QR [EXTERNAL E-MAIL] This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender. No. I don't see so many EU documents as others here do, and it is very difficult, as you know, to find a document when you don't know a document title to look for. I am remembering information posted here quite a long time ago. On 2023-08-13 17:56, Amund Westin wrote: Yes, I was thinking that a short paper guide would help. URL link is important as you say, and QR are actually for advanced mobile users. Have you seen this issue been discussed in “Blue Guide” or other EU documents? Fra: John Woodgate Sendt: 13. august 2023 18:43 Til: EMC-PSTC@LISTSERV.IEEE.ORG<mailto:EMC-PSTC@LISTSERV.IEEE.ORG> Emne: Re: [PSES] User manual by accompanying documents or via affixed QR I believe that in Europe, it is not allowed. Current practice seems to be to include with the product a short 'User Guide' or similar, which includes the safety information required by the relevant safety standard, and the DOC(s), together with a text link of the URL of the full User Manual. You could include a QR code in addition, but not instead of the text link, because about 15 % of people don't have a smart phone or don't know much about using it for anything but calls, text messages and the camera. On 2023-08-13 16:57, Amund Westin wrote: To avoid a lot of paper use, it is possible to leave a short instruction with the product to enter a web site or use affixed QR code (on product) to get access to the User manual and other relevant documentation? Should such a symbol Link https://www.iso.org/obp/ui#iso:grs:7000:3500 also be attached when using QR code? Best regards Amund ________________________________ This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. 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