On Sat, 12 Jul 2003 08:38:24 +0200 Kim Woelders <[EMAIL PROTECTED]> babbled:
> Carsten Haitzler (The Rasterman) wrote:
> > On Tue, 8 Jul 2003 13:02:09 +0100 (BST) "Dhruba Bandopadhyay"
> > <[EMAIL PROTECTED]> babbled:
> >
> >
> >> Hello
> >>
> >> I realise that the help with e16.6 is voluntary. However, having
> >> seen the recent explosion in bug reports on this list I'm beginning
> >> if it would be better to record them officially on some sort of
> >> bugzilla web client. This would save duplication and also prevent
> >> reports getting lost in the traffic. Or even a web page which
> >> updates records of bug reports. Just a thought.
> >
> >
> > sourceforge.
> >
> > need i say more? (it has a bug tracking system and we use it already
> > for cvs, www, etc.)
> >
> Ehmm, so, is that the preferred place to report bugs then?
>
> Does anybody actually pay attention to the SF "Support Requests"?
>
> These "Support Requests" seem to me to be a mixture of ancient stuff
> that should have been closed ages ago, simple questions, and bug reports
> for all kinds of different things (e16, e17, imlib, epplets, ...), most
> of which nobody has responded to.
>
> Please correct me if I'm wrong, but AFAICS the thing is not even
> searcheable, which in my opinion means that it is close to useless.
>
> I think that bugzilla is vastly more useful, and I use it myself
> to try to keep track of E16 issues reported here and there.
>
> What am I trying to say?
> If possible, I think it would be a good idea to set up bugzilla for E
> (for bugs, not for support).
> If not, I think that we should either take the SF bug thing seriously,
> close obsolete items and respond to requests, or close it down
> entirely and make it clear that bugs and support questions should go to
> the e-devel/e-users lists.
>
> Now running off to hide somewhere for a while :-)
in my experience people don't USE bugzilla much - users just e-mail things in anyway -
they never search for a bug that is similar to theirs before they post one... and to
be honest - i don't pay attention to bugzilla stuff nor any of them - because i'm
almost always at the stage of "making lots of new things i know have bugs and i really
am not interested in people telling me what i already know" :) thus i've never found
ti useful (not to mention bugzilla's interfaces is a bit of a PITA)
we also have a limit to how much we can run on e's website. i'd say it'd be more
useful to really keep a text file somewhere with BUGS and list known ones - as they
get resolved shuffle them elsewhere int eh file and mark them as resolved :) that way
its 1. text, 2. searchable, 3. easy to use, 4. stays with the cvs code so u have your
list of bugs along with the code :)
--
--------------- Codito, ergo sum - "I code, therefore I am" --------------------
The Rasterman (Carsten Haitzler) [EMAIL PROTECTED]
熊耳 - 車君 [EMAIL PROTECTED]
Mobile Phone: +61 (0)413 451 899 Home Phone: 02 9698 8615
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