Have any crash reports been submitted that we can take a look at?
Checkout about:crashes in one of the failing browsers.
Mike
On Mon, Apr 16, 2018 at 8:27 AM, Kumar Kondru <kondru.ku...@hm.com> wrote:
> Hi,
>
>
>
> We are running with *Firefox ESR 52.7.0 *as App V 4.6 package and
> deployed in citrix servers. We are getting too many cases that users are
> getting 30 crashes daily and its very difficult to work.
>
>
>
> The crashes issue was bit less till ESR 45.9.0 version but from ESR 52
> version onwards crashes are very high. To reduce the crashes we have
> deployed the following settings via config file and still no change in
> crashes count.
>
>
>
> *//Disable hardware acceleration- Reduce crashes*
>
> *lockPref("media.windows-media-foundation.allow-d3d11-dxva", false);*
>
> *lockPref ("gfx.direct2d.disabled", true);*
>
> *lockPref ("layers.acceleration.disabled", true);*
>
>
>
>
>
> Thanks and Regards,
>
> *Ajay Kumar Kondru*
>
> H & M HENNES & MAURITZ AB. IT-DEPARTMENT. WAMS Team
>
> E-mail: client.applicati...@hm.com
>
>
>
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