On Mon, 16 Apr 2018, Mike Kaply wrote:

about:crashes was available in Firefox 52 and should work on Linux.

Hmm. I can't find it in 52.7.3esr downloaded just now from mozilla:

# wget 
https://download-installer.cdn.mozilla.net/pub/firefox/releases/52.7.3esr/linux-x86_64/en-GB/firefox-52.7.3esr.tar.bz2
# bzgrep -c about:crash firefox-52.7.3esr.tar.bz2
0

I see about:crash in 55.0
https://download-installer.cdn.mozilla.net/pub/firefox/releases/55.0/linux-x86_64/en-GB/firefox-55.0.tar.bz2
but not 54.0.1
https://download-installer.cdn.mozilla.net/pub/firefox/releases/54.0.1/linux-x86_64/en-GB/firefox-54.0.1.tar.bz2


I would be really disappointed if Red Hat disabled that.
Red Hat are in the clear.

I would suggest getting a build of Firefox directly from the Mozilla
website and try to recreate the problem.

Ah.
https://download-installer.cdn.mozilla.net/pub/firefox/releases/52.7.3esr/linux-x86_64/en-GB/fir
efox-52.7.3esr.tar.bz2
and the latest linux 64 bit, 59.0.2, both have gtk2 directories
- I thought that gtk2 had been dropped. Good.

However when I run these, I get:
  XPCOMGlueLoad error for file firefox-59.0.2/firefox/libxul.so:
  libcairo-gobject.so.2: cannot open shared object file: No such file or 
directory
  Couldn't load XPCOM.

libcairo-gobject doesn't exist on this old linux.
I don't know how soon I will be able to build libcairo-gobject and see where I can go from there.


On Mon, Apr 16, 2018 at 9:41 AM, Andrew C Aitchison <[email protected]>
wrote:


I've been getting frequent crashes since esr52.7.0 or esr52.7.1.
I'm using the Red Hat Enterprise Linux 6 builds*, which use gtk2 not gtk3.

"about:crashes" gives "The address isn't valid" and does not appear in
"about:about". Has Red Hat removed it or is it newer than esr52 ?

* actually Red Hat code, recompiled by Scientific Linux.

On Mon, 16 Apr 2018, Mike Kaply wrote:

Have any crash reports been submitted that we can take a look at?

Checkout about:crashes in one of the failing browsers.

Mike

On Mon, Apr 16, 2018 at 8:27 AM, Kumar Kondru <[email protected]>
wrote:

Hi,

We are running with *Firefox ESR 52.7.0 *as App V 4.6 package and
deployed in citrix servers. We are getting too many cases that users are
getting 30 crashes daily and its very difficult to work.

The crashes issue was bit less till ESR 45.9.0 version but from ESR 52
version onwards crashes are very high. To reduce the crashes we have
deployed the following settings via config file and still no change in
crashes count.

*//Disable hardware acceleration- Reduce crashes*

*lockPref("media.windows-media-foundation.allow-d3d11-dxva", false);*

*lockPref ("gfx.direct2d.disabled", true);*

*lockPref ("layers.acceleration.disabled", true);*


Thanks and Regards,

*Ajay Kumar Kondru*

H & M HENNES & MAURITZ AB. IT-DEPARTMENT. WAMS Team

E-mail: [email protected]

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