Hi,

Your might want to close some of your fonts if you have a lot of them open.
If you are using a third-party spell-checker the conflict may be there. You
would want to turn if off for these guys. They're good, but not all that
friendly.

You may also want to add some more memory to Entourage than what it ships
with. I found this helpful. There is also a known issue with the Windows
Media and QuickTime plugins now with Internet Explorer. I crashed a lot and
took them out and the crashes ceased. I put QuickTime back in and had good
luck with it so far. I thought Entourage was causing the crashes, until
Microsoft enlightened me about the plugin issues.

I was also using a Microsoft USB Intellimouse which I loved but turned out
if was causing a lot of the crashing on its own. I don't know if this
applies to you.

I'd look in this newsletter's previous posts. There has been a lot of
discussion about crashes and I can only relate to you my own personal
experience.

Good luck!

Peter Deep


> We have Office 2001 installed on 2 G3's (Beige and B/W) using OS 9.04.  It
> seems that ever since we installed this program upgrade (from Office 98),
> we've had continuous crashing problems.  Most of the freezes occur upon
> dialing up for email using Entourage.  At other times, Word will quit right
> in the middle of saving a document.  Or, Entourage and Word will suddenly
> slow down to a molasses speed level (meaning, the program cannot keep up
> with my typing... and I have to pause after typing every word for the
> program to catch up.)  When the slow-down issue occurs, only re-starting the
> computer helps.  These issues happen about 5-10 times a day.  Very
> bothersome.  
> 
> I've tried every trick I know with no luck at finding the source.  My bag of
> tricks includes: Norton Utilities, TechTool Pro, TechTool, Disk Warrior (all
> the latest versions).  In addition, I've used Conflict Catcher to attempt to
> identify the culprit.  I'm currently running my G3 on a very stripped down
> set of extensions, control panels, no control strip, etc.  No effect at all.
> I've even done Clean Re-installs on both machines.  Again, no impact.
> 
> Any suggestions?
> 
> Mac Carter
> 

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