We have Office 2001 installed on 2 G3's (Beige and B/W) using OS 9.04. It
seems that ever since we installed this program upgrade (from Office 98),
we've had continuous crashing problems. Most of the freezes occur upon
dialing up for email using Entourage. At other times, Word will quit right
in the middle of saving a document. Or, Entourage and Word will suddenly
slow down to a molasses speed level (meaning, the program cannot keep up
with my typing... and I have to pause after typing every word for the
program to catch up.) When the slow-down issue occurs, only re-starting the
computer helps. These issues happen about 5-10 times a day. Very
bothersome.
I've tried every trick I know with no luck at finding the source. My bag of
tricks includes: Norton Utilities, TechTool Pro, TechTool, Disk Warrior (all
the latest versions). In addition, I've used Conflict Catcher to attempt to
identify the culprit. I'm currently running my G3 on a very stripped down
set of extensions, control panels, no control strip, etc. No effect at all.
I've even done Clean Re-installs on both machines. Again, no impact.
Any suggestions?
Mac Carter
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