>> We have Office 2001 installed on 2 G3's (Beige and B/W) using OS 9.04. It
>> seems that ever since we installed this program upgrade (from Office 98),
>> we've had continuous crashing problems. Most of the freezes occur upon
>> dialing up for email using Entourage. At other times, Word will quit right
>> in the middle of saving a document. Or, Entourage and Word will suddenly
>> slow down to a molasses speed level (meaning, the program cannot keep up
>> with my typing... and I have to pause after typing every word for the
>> program to catch up.) When the slow-down issue occurs, only re-starting the
>> computer helps. These issues happen about 5-10 times a day. Very
>> bothersome.
>>
>> I've tried every trick I know with no luck at finding the source. My bag of
>> tricks includes: Norton Utilities, TechTool Pro, TechTool, Disk Warrior (all
>> the latest versions). In addition, I've used Conflict Catcher to attempt to
>> identify the culprit. I'm currently running my G3 on a very stripped down
>> set of extensions, control panels, no control strip, etc. No effect at all.
>> I've even done Clean Re-installs on both machines. Again, no impact.
>>
>> Any suggestions?
If I were a betting man, I'd bet that you've gone one or more of:
1) Mismatched libraries somewhere
a) Remove all Microsoft related control panels, extensions,
libraries, etc
i) Including the ActiveX Controls in the Extensions Folder
ii) And the Microsoft* stuff in the Extensions Folder
iii) And the MS<space>* stuff in the Extensions Folder
iv) And the Configuration thing in the Control Panels Folder
if it's stuck around
Clean Install doesn't necessarily nuke all the old ones.
2) Unhappy Prefs - Likely candidates are:
a) Internet Preferences
b) Any Microsoft* Preference
b) Any Office* Preference
Clean Install doesn't nuke any of the old ones. Just "move
them aside" for the sake of testing.
3) The infamous Explorer "doesn't like plug-ins" in conjunction with
MS Office 2001. You don't mention Internet Explorer; however, if
you're using it...well, suffice it to say that it doesn't like
plug-ins. I don't recall whether you have to nuke all the plug-ins
of just some (I luckily don't suffer from the problem).
Anyway, all of the above are worth trying.
Then there's all the traditional stuff, RAM requirements, virtual memory,
RAM Doubler, corrupted System elements, what kind of Internet access are you
using, etc, etc, etc.
mikel
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