Justin,
I got mine to work fine with my Visor this way:
1. Uninstall Palm Desktop
2. Install Palm Desktop 2.6.1
3. Give Conduit Manager at least 32MB RAM
4. Give HotSync Manager at least 32MB RAM
5. Make sure the conduits folder has ONLY the conduits you wish to sync. If
you use Entourage for Address and ToDos, then make sure the Palm Desktop
conduits are removed, and the Entourage one is in the conduits folder, you
may need to do a custom install from the Office 2001 cd to get the Entourage
conduits again.
6. For USB sync, make sure you have the latest USB extension if add-in card
is used, and that you have the latest USB updates from Apple (if you use an
iMac or other USB equipped Mac. (If Entourage and Palm Desktop are having
problems, I think there is something wacky with your USB setup.)
7. Reset PRAM, Rebuild your desktop.
8. Hotsync your PDA.
It worked finally for me... I use E'rage for Address Book, Meeting Maker for
Appts, and E'rage for ToDos. Both USB and Infrared work.
>
>
> Dave Marandino suggested...
>
>> Does HotSync work at all, say with Palm Desktop?
>>
> Interestingly, HotSync�ing with Entourage (and Palm Desktop, for that matter)
> works fine when I do it via infrared. This is the first time I�ve ever tried
> it using the cradle and the serial port, and I�m at a loss to explain why it
> isn�t working. I don�t have any fax software or any other extensions that
> would butt heads with HotSync. So I don�t think this is really even an
> Entourage-specific issue, but I thought I would throw it out there in case I
> was missing something glaringly obvious.
>>
>> Are you sure the Identity name and the Palm name are exactly the same?
>>
> Yes, the two names are identical.
>
> I�ve tried giving the Conduit Manager 80MB of RAM, but that didn�t change
> anything. I suppose I could continue using the infrared synch, but it�s often
> hard to align the beam, not to mention the extra drain on the batteries.
>
> Thanks so much to those who took the time to offer suggestions. Anyone have
> other ideas?
>
> Cheers,
>
> Justin
>
Regards,
Mark
___________________________
Mark Schaefer
MMLC
Multimedia Learning Center
Northwestern University
Evanston IL USA
847-467-5654 v
847-467-1941 fx
[EMAIL PROTECTED]
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