On 1/20/01 11:38 AM, "Sue Freeman" <[EMAIL PROTECTED]> wrote:
> I have for some time experienced IE crashing in the oddest situations even
> though I have assiduously followed the advice on this list.
>
> I've noticed that both Entourage and IE seem to share a file called
> cache.waf in System Folder->Preferences->MS Internet Cache and an invisible
> file called cache.lck in Temporary Items. If I trash the Internet Cache
> folder and restart and use IE before Entourage, I can live happily until I
> quit either of these apps and then restart one of them -- the order of
> loading on the second time appears to be unimportant. BTW Entourage itself
> crashes rarely but IE goes south reliably on the second load -- it usually
> crashes when I change to the Download Manager window or attempt to open the
> scrapbook tab.
>
> Just my experiences thus far, not really expecting a solution.
Do the following three steps:
1. Delete the following files then launch Entourage and Word BEFORE IE.
(you may not have them all):
[in Extensions]
Microsoft Clipboard Library
Microsoft Component Library
Microsoft Internet Library
Microsoft OLE Automation
Microsoft OLE Library
Microsoft Structured Storage
Framework
RPC Runtime Library
Hyperlink Library
Type Libraries (this one is a folder)
[in Preferences]
Microsoft (this one is a folder)
PPC Registration Database
[in the System Folder]
MS Preference Panels (this one is a folder)
ActiveX Controls folder in Extensions...delete Control Library. Note:
"Microsoft Office 2001:Office:IE 5 Control for Office" should suffice if
you don't use OE 5.x.
2. Copy (don't move) the "Microsoft Internet Library" from the system's
extensions folder to the Microsoft Office 2001:Office folder
3. Up the memory for IE and Entourage. I suggest you double it.
Note: Mac OS 9 has a bug in which the Temporary Items folder is not cleared
out (This was fixed in 9.1). When either Internet Explorer or Outlook
Express crash, the files they place in the Temporary Items folder are not
cleared out and may be causing subsequent crashing. AutoPurge (freeware)
can be used in the Startup Items folder to remove temporary items.
--
Diane
--
If people thought that they might have to eat their words they wouldn't use
so many.
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