On 1/20/01 6:20 PM, "Diane Ross" <[EMAIL PROTECTED]> wrote:
> On 1/20/01 11:38 AM, "Sue Freeman" <[EMAIL PROTECTED]> wrote:
>
>> I have for some time experienced IE crashing in the oddest situations even
>> though I have assiduously followed the advice on this list.
>>
>> I've noticed that both Entourage and IE seem to share a file called
>> cache.waf in System Folder->Preferences->MS Internet Cache and an invisible
>> file called cache.lck in Temporary Items. If I trash the Internet Cache
>> folder and restart and use IE before Entourage, I can live happily until I
>> quit either of these apps and then restart one of them -- the order of
>> loading on the second time appears to be unimportant. BTW Entourage itself
>> crashes rarely but IE goes south reliably on the second load -- it usually
>> crashes when I change to the Download Manager window or attempt to open the
>> scrapbook tab.
>>
>> Just my experiences thus far, not really expecting a solution.
>
> Do the following three steps:
>
> 1. Delete the following files then launch Entourage and Word BEFORE IE.
>
> (you may not have them all):
>
> [in Extensions]
> Microsoft Clipboard Library
> Microsoft Component Library
> Microsoft Internet Library
> Microsoft OLE Automation
> Microsoft OLE Library
> Microsoft Structured Storage
> Framework
> RPC Runtime Library
> Hyperlink Library
> Type Libraries (this one is a folder)
>
> [in Preferences]
> Microsoft (this one is a folder)
> PPC Registration Database
>
> [in the System Folder]
> MS Preference Panels (this one is a folder)
>
> ActiveX Controls folder in Extensions...delete Control Library. Note:
> "Microsoft Office 2001:Office:IE 5 Control for Office" should suffice if
> you don't use OE 5.x.
>
>
> 2. Copy (don't move) the "Microsoft Internet Library" from the system's
> extensions folder to the Microsoft Office 2001:Office folder
With all due respect Diane (God knows you've saved my butt using OneClick
more than once!), I did say that I had assiduously follow the instructions
published in this list including the ones above _except_ for Step 2. When I
cleaned my hard drive from all things MS and then launched E'rage and Word,
I had the same experience as others that IE didn't install any further
files. So, out of curiosity, what's up with the "Microsoft Internet
Library"?
>
> 3. Up the memory for IE and Entourage. I suggest you double it.
>
> Note: Mac OS 9 has a bug in which the Temporary Items folder is not cleared
> out (This was fixed in 9.1). When either Internet Explorer or Outlook
> Express crash, the files they place in the Temporary Items folder are not
> cleared out and may be causing subsequent crashing. AutoPurge� (freeware)
> can be used in the Startup Items folder to remove temporary items.
No, OS 8.6 on my machine. Thanks for your trouble.
sue
--
PowerBook 3400c/200, 80M RAM with VM on, OS 8.6, a kajillion extensions
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