On 7/17/01 8:51 AM, Paul Berkowitz [EMAIL PROTECTED] wrote:
> On 7/17/01 6:14 AM, "Jim Baskins" <[EMAIL PROTECTED]> wrote:
>
>> This is but one of several "glitches" I experience in Entourage, along with
>> the cursor weirdness (helped by SR1 but not eradicated), the fact that I
>> can't resize rightmost columns in the preview pane unless I move the window
>> off the screen to the left, having to be careful where the cursor is in an
>> email when changing the account on a completed email that uses signatures so
>> that I don't lose half or more of the email when the sig is inserted, and a
>> few other minor ones that escape me at the moment. However, overall the
>> product is so well done that I consider these glitches as tolerable and now
>> know what to do to get around them.0 The "slowness thing" (sorry for the
>> technical term) is the worst of the lot though and I think at least bears
>> mentioning so that others know they aren't alone when it happens to them and
>> so the developers are aware.
>
> The "slowness thing" is something that only a very few of you have reported
> - I have never seen it.
Nonetheless it has been reported, infrequently but consistently, in both OE
and Entourage for the last year or more. There are several "slow typing"
threads in the archives.
> It must be related to something particular about your setup, rather than about
> Entourage per se.
I would agree.
> I am sure that the developers would be interested, but there's not anything
> they can do about it unless one of you rare people that sees it can figure out
> how to make it happen.
I've attempted, at times, to figure it out. Given that it happens rarely it
is difficult to run with say, no non-Apple extensions for weeks, never being
sure if you've fixed it or just that the big wheel hasn't turned around yet.
> Is it hardware-related?
Doubtful, considering I've seen it on a box-stock RevA iMac and my Rube
Goldberg of a 7600, with Mac it's a Powerbook.
> Are you all on the same machine?
Nope.
> Have you never, ever seen it in another app?
No, I've checked other apps when this occurs, they seem to run normally.
> Maybe you really need to figure out if you all have the same unusual 3rd,4th
> and 5th-party items interacting?
True enough, but as I said above, and as you probably well know,
troubleshooting a very intermittent problem is time consuming and results
are difficult to quantify. I don't really expect to see this given more
attention than it's getting right now, I'm sure the Microsoft Mac team is
hard at work carbonizing the Office suite and it's doubtful this problem
will follow to a wholly new architecture. It does exist though, and to
people that have experienced it I can say that I've learned that a reboot
fixes it, sometimes for weeks or months at a time. Beyond that I'm willing
to let it go unless someone reports they've isolated what they think causes
it.
> It's most definitely not due to Entourage on its own, or more people would
> have seen it.
Again, I agree.
Jim Baskins
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