On 8/28/01 5:25 AM, "Nick dePlume" <[EMAIL PROTECTED]> wrote:
>>> I used to have an Entourage database of over 20,000 messages. Finally, I
>>> archived most of them to a FileMaker database, leaving only about 1,500
>>> messages in the E'rage database at a time.
>>>
>>> For some reason, it appears that Entourage still thinks that I have 11,000
>>> or so emails. When doing a search, results display emails that I had already
>>> archived and deleted -- the emails can be opened, etc., and display the
>>> folder name of folders I trashed long ago. My E'rage database is over 90MB,
>>> and I have only 1,500 or so emails that are visible.
>>>
>>> A typical rebuild did not solve this problem.
>>>
>>> Any ideas what the best way to solve the problem is?
>>>
>> I suspect that they are not emails but news messages, If you ever download
>> news, you have accumulated a huge number of news messages, which are not in
>> your mail folders. Control-Click on your news server(s), select Empty Cache,
>> then do another Typical Rebuild. What do you see now?
>
> Unfortunately, that can't be it -- I don't have any news servers. When
> performing searches, I can see exactly what the emails are: Messages I
> deleted long ago. Hmm... -Nick
>
1) How did you get rid of the Microsoft News Server which is in your Folder
list by default? (There is a way - I just want to know if you used it.)
2) Since what you're seeing is so bizarre, do you mind if I ask a really
dumb question? Do you have your Empty Deleted Items schedule set to work On
Quit? Or is it possible that it has never been emptied? maybe it's just set
to "Unread Only"? No?
3) Make a Custom View of: leave everything unchecked except � Messages.
Leave it at <All folders> . Set the criteria to <Date received> <Is greater
than> <0 > days old. That will definitely get you every message. When you go
to the custom view results make sure you have View --> Columns --> Folder
included. OK. Now look for these deleted 11,000 messages. What folder(s) are
they supposed to be in?
--
Paul Berkowitz
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