Try turning off the junk mail filter and see if that helps. Dan
On 12/19/2001 9:35 AM, "Steve Frawley" <[EMAIL PROTECTED]> wrote: > I have been switching back and forth between OSW 9.x and 10.x and Entourage > X has become unusable with no offer to help from Microsoft, blaming it on a > bad message 'somewhere'. > > Every time I try to check mail with E-X it crashes when it gets to a message > that, whatever the problem, comes through fine with other mail programs. > Microsoft Support has 'closed' the case (subject to my complaint, but I > won't hold my breath) and written it off to a corrupt message. They dropped > it with me and an unusable Entourage for X. > > I leave my messages on the server for a couple weeks so I can keep copies on > my other machines, so messages aren't deleted immediately, so this phantom > message still resides on the mail server. > > I can check my mail with E-9.x and Mail, but E-X dies every time I try. > > Any suggestions? > > The last part of my communication with MS follows: >> Thanks for your response. Yes it sounds some strange that the message make >> Entourage X crash but not Entourage 2001. But according to your description, >> apparently the message does be corrupt. You may delete this message. >> >> I will go ahead and archive this case now. It's a pleasure to work with you. >> >> Best Regards, >> >> Chris > >> >> Chris, >> >> A Rebuild does not help. Defining a new identity works only so far. It seems >> that there is a message that crashes Entourage X (Not Entourage 2001) every >> time Entourage X gets to it and I have no way to get past that message in OS >> X. Entourage 2001 has never had such a problem and Entourage X is unusable as >> is. > > Steve Frawley <[EMAIL PROTECTED]> from the IBook > Tax, Accounting & Computers Services (TACS) > <http://www.Frawleys.com> > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> To search the archives: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
