On 12/19/2001 11:04 AM, "Judi Sohn" <[EMAIL PROTECTED]> wrote:
> On 12/19/01 12:35 PM, "Steve Frawley" <[EMAIL PROTECTED]> wrote: > >> Every time I try to check mail with E-X it crashes when it gets to a message >> that, whatever the problem, comes through fine with other mail programs. >> Microsoft Support has 'closed' the case (subject to my complaint, but I >> won't hold my breath) and written it off to a corrupt message. They dropped >> it with me and an unusable Entourage for X. >> >> I leave my messages on the server for a couple weeks so I can keep copies on >> my other machines, so messages aren't deleted immediately, so this phantom >> message still resides on the mail server. >> >> I can check my mail with E-9.x and Mail, but E-X dies every time I try. > > As I posted, I had a message last week that was making Entourage X die every > time. You should go to http://www.mail2web.com and there you should be able > to logon and see the list of your email. You can find the offending message > and delete it off the server, while leaving other messages intact. Rather than deleting it, if you can some how retrieve the full message (including the headers), it will help us track down what's going on so we can be sure we fix the problem. Dan -- To unsubscribe: <mailto:[EMAIL PROTECTED]> To search the archives: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
