On 7/17/02 2:44 PM, "Lee Knutson" <[EMAIL PROTECTED]> wrote:
> On 7/17/02 3:02 PM, "John Boggs" <[EMAIL PROTECTED]> wrote: > >> Maybe you can give me a hand, >> >> Updated OfficeX with SR1. Downloaded Palm Desktop 4 running PalmOS3.3 >> Tried to sync my PalmV and Entourage..... >> >> I'm getting this error: >> >> "HotSync Failure: The Entourage identity "John Boggs" could not be opened >> because another identity is open in another Office application. > > Been there, done that. > >> synchronization failed >> Entourage Conduit synchronization failed >> �Entourage Conduit� failed (error = #-1)" >> >> I get this error even though I can't find another app running. In fact, I >> restarted my PBG4, and went right for the sync (after quitting the entourage >> reminder app, which starts up automatically) and still got the error when >> trying to sync. I'm not sure what app would create this issue. Any ideas? > > This is what results from not following directions. I learned it the hard > way too. More than likely Office Notifications was the running application > when you installed, so your personality is now permanently "in use" When I > asked about this problem's resolution I only got once response from Allan > who seemed to try as nicely as possible to say I screwed myself. :-) > > My solution was to export everything in sight into another user, creating a > second all-new database. (No one provided a quicker method, and I didn't > have time to wait for one.) Good luck! > ========================== Oh no!!! I hope there is some easier way? Let me get this straight, even if I try a "sync" now with NO PROGRAM running, it won't? SO, I need to "export" my entourage data base to a new user on my computer? I'm not real literate at this stuff, so let me see if get this straight..... 1) Create a new "user" on my computer 2) Export my entourage data base (old user) 3) Import into entourage (new user) Is this right? John > > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
