On 13/5/04 7:47 am, "Kirk McElhearn" <[EMAIL PROTECTED]> wrote:

> On 5/13/04 5:20 AM, "Mark Goodman" <[EMAIL PROTECTED]> wrote:
> 
>> I just upgraded to Office 2004 and I had a bit of a problem with Entourage.
>> I have about 20 email accounts that all get a tremendous amount of mail. I
>> have each account set up to leave the mail of the server for 14 days, this
>> way I can check my mail when I am out of town and still get the mail on my
>> main computer at home. So I perform the upgrade and then check my mail. Much
>> to surprise my computer was flooded with thousands of redundant messages
>> that I had already previously retrieved.
> 
> I had a similar problem - after rebuilding my database, Entourage displayed
> a bunch of mail that I had deleted already - it all showed up in my inbox.
> Weird... I wonder if they are related? Did you rebuild your database? Could
> it be old messages that were in your database that got "displayed" after
> Entourage imported it? If you hadn't rebuilt your database before upgrading,
> Entourage might have found all those messages and somehow reset them as not
> read...
> 

Again, this is expected behaviour after a complex/advanced rebuild.

An IMAP account that uses a 'mark for deletion' deletion model will have
those messages re-appear after a rebuild. To avoid this you need to 'purge'
any mail folders with deleted mail before rebuilding (not always possible if
the database is corrupt!) or use a 'move to deleted items folder' model for
deletion - this can be set in the preferences.

-- 
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the Entourage FAQ pages? - Check them out:
  <http://www.entourage.mvps.org/toc.html>


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