On 5/24/04 11:30 AM, "Bruce Klutchko" <[EMAIL PROTECTED]> wrote:

>>>>> 4. Ran TechTools from the CD
>>>>> 5. Ran SpeedDisk from the CD

These can be the cause of your problems.

Try doing an Archive and Install of the OS.  Now try to install Office 2004.
If you don't have any problems it was something in your old install. If not,
you can revert to the "previous" system. If you are satisified that the new
install worked, you will need to update.

How to Use Archive and Install

Important: Before starting the installation, you may wish to use Disk
Utility. Refer to technical document 25505, "Mac OS X 10.2: Directory Issue
Verification or Repair Is Not Part of Installation".

1. Start up from your Mac OS X 10.x Install Disc 1.
2. Select your language. The Welcome to the Mac OS X Installer window
appears.
3. Click Continue. The Important Information window appears.
4. After reading or printing the information, click Continue. The Software
License Agreement window appears.
5. After reading or printing the information, click Continue.
6. An agreement sheet appears. If you agree with the license agreement,
click Agree. The Select a Destination window appears.
7. Click Options. The installation options sheet appears.
8. Select Archive and Install.
9. Select the volume which already has Mac OS X installed.
10. You should also **select Preserve Users and Network Settings++, to
preserve network and Home directory settings. [IMPORTANT]
11. Click OK. 
12. Click Continue to begin the installation.

-- 
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>


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