On 7/22/04 1:16 PM, Cunningham, Andrew wrote: > Group: > > I have a user who is missing several messages in Entourage. The messages > reside on an exchange server, and are visible using Outlook Web Access. > However, they are never pulled down into Entourage! > > Any idea as to why this may be happening, and how to fix? I have done an > advanced rebuild, to no avail. BTW, the messages in question are not in > subfolders... Just in the top level of the inbox. > > Thanks in advance, > > Andrew Cunningham
This sounds exactly like one of the symptoms I've experienced with version "X". Around here, it was determined that it was corrupted or missing headers on one or more emails at the server. The resolution we came up with was to locate and remove the offending mail through web interface or by the email server admin, and then restart Entourage. Another symptom of this kind of thing is what was discussed under the "Re-downloading old messages" thread. And it's not related solely to Entourage. So since it is more of a server issue, it really does warrant the assistance of your email service provider. Hope this helps. ht -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
