Hanagan: First of all, I probably should have specified that I am using 2004 and not vX. At any rate, thank you for the suggestion. Do you have any tips for locating emails with corrupted or missing headers?
Thanks again, Andy > From: Hanagan <[EMAIL PROTECTED]> > Date: Thu, 22 Jul 2004 13:38:14 -0600 > Subject: Re: Missing messages > > On 7/22/04 1:16 PM, Cunningham, Andrew wrote: > >> Group: >> >> I have a user who is missing several messages in Entourage. The messages >> reside on an exchange server, and are visible using Outlook Web Access. >> However, they are never pulled down into Entourage! >> >> Any idea as to why this may be happening, and how to fix? I have done an >> advanced rebuild, to no avail. BTW, the messages in question are not in >> subfolders... Just in the top level of the inbox. >> >> Thanks in advance, >> >> Andrew Cunningham > > This sounds exactly like one of the symptoms I've experienced with version > "X". Around here, it was determined that it was corrupted or missing > headers on one or more emails at the server. > The resolution we came up with was to locate and remove the offending mail > through web interface or by the email server admin, and then restart > Entourage. > Another symptom of this kind of thing is what was discussed under the > "Re-downloading old messages" thread. > > And it's not related solely to Entourage. So since it is more of a server > issue, it really does warrant the assistance of your email service provider. > > Hope this helps. > > ht > > > > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
