Sorry, that came out way more hostile than I intended or than I feel. I very much appreciate Diane and Dan's efforts on this list and elsewhere, and I respect whatever decisions they both make to keep their workload manageable. As somebody who handles a lot of customer questions for my own company, I understand a little bit about being in this position.
Personally, I don't find it troublesome to respond to a TMDA-style challenge. I *do* think it's rather rude to issue a challenge to somebody who is responding to an email you've sent them, and if that ever happens to me (which it never has to date), I would reply to the message, and follow it with a message pointing out that their system was mis-configured or inadequate. For my own system, I made certain that the system I chose (which isn't TMDA, but is a similar system) would add to my white list anybody to whom I sent email. It's also why I spent about five hours pre-configuring the white list with a year's worth of recent correspondents, as well as my entire email address book. I have found the system I use to be way more reliable than any statistical system I've tried, and I'm quite happy with it. I have never received a complaint from anybody who has tried to email me and received a challenge (although I've received inquiries about the system I use along the lines of "Cool! Where do I get this system?!"). Your mileage may vary. Best, --Mike > Anybody using TMDA is using a white list, by definition. If they're using a > system where outgoing mail isn't auto-whitelisted, then I guess they can > expect some people to be unwilling to hit Cmd-R, Cmd-Enter since it's too > much work. > > > > >> On 1/17/05 3:41 PM, "Michael J. Kobb" <[EMAIL PROTECTED]> wrote: >> >>> If the sender's system is done right, your email address is already on their >>> "white list", because they sent you a message. That's how SpamSlam works, >>> anyway -- anybody I send mail to is registerd on the white list, so that I >>> never inconvenience anybody with whom I initiate correspondence. This is >>> common sense. >>> >> I would imagine that many users do not have a "white list" or even know what >> it is. >> >> I receive a lot of email like Dan from users wanting help. When I reply to >> them and get the confirmation message back I just trash my reply. I feel >> that if they want my help they can use a special email address that does not >> require extra work from me. > == -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
