On 2/4/05 4:29 AM, "Richard Shane" <[EMAIL PROTECTED]> wrote:

> When I'm at work using DSL, the error doesn't happen. Happens only when I'm
> at home using dial-up. Go to send mail and get:
> 
> Error: An operation on the server timed out. The server may be down,
> overloaded, or there may be too much net traffic.
> Explanation: Mail could not be sent. Account name: "RichardMail."

Does it happen every time at home? It is possible the server is busy at
night.

Did you try to receive first?

If you continue to have problems, install tcpflow.

Download tcpflow here:
<http://www2.entropy.ch/download/tcpflow-0.20.dmg.gz>

When you install, you will not see an application, but it will allow you to
use the Terminal to view network traffic.

It's best to test this with just the application that is giving you problems
like Entourage. Quit your browser or any other application that could be
using the network.

Select "Work Offline" in Entourage

After install, open the Terminal and copy/paste in this command

sudo /usr/local/bin/tcpflow -i en0 -c

These are for Ethernet. Other instructions here:

<http://www.entourage.mvps.org/troubleshoot/tcpflow.html>
<http://www.entourage.mvps.org/troubleshoot/sniff.html>

Deselect "Work Offline" and click on "send and receive" You'll see Entourage
talking to your ISP. This should give you a clue as to whether the problem
is with your Entourage or your ISP. It also helps to have this when you call
your ISP for help.

-- 
Diane Ross, Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Blog <http://blogs.msdn.com/entourage/> lists the EHP as one of
the top five resources.



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