Scott's point, that reporting problems with Entourage, or Office in general, has become absurdly difficult, is a valid point, and it is one that MVP's have called to the attention of Microsoft. We don't know exactly what is being done about it, but we do know that Microsoft is aware that people are quite upset about it. So [he said, crossing his fingers], we can expect that something will be done to fix it at some point.
As for Scott's complaint that he has had no acknowledgment from Microsoft that they have logged his problem and are working on it, that's fairly common practice. I've reported dozens of crashes and such to Apple and never had any acknowledgment beyond the canned message, which tells me there will be no direct acknowledgment! I think your expectations aren't really reasonable. Frankly, I'd rather have Microsoft's and Apple's employees working on solving the problems than on spending huge amounts of time giving individualized replies to every error report. And no software vendor that I know of is in the habit of posting tech notes about things that are broken in their software. Workarounds, yes, sometimes; but not bugs. Bug lists are internal documents. On 6/20/05, Paul Berkowitz <[EMAIL PROTECTED]> wrote: > On 6/20/05 5:27 PM, I wrote: > > > None of them is obliged to. This list is not run as an official Microsoft > > mailing list. No MS person has as part of his or her job to monitor, let > > alone reply, on this list. I don't know where you may have got that idea. > > > "You" meaning Scott and Arkady, not Allen of course... > > -- > Paul Berkowitz > MVP MacOffice > Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html> > AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/> > > PLEASE always state which version of Microsoft Office you are using - > **2004**, X or 2001. It's often impossible to answer your questions > otherwise. > > > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
