For what it's worth, I finally had to upgrade my husband to OS X, kicking
and screaming all the way. Our good friend and my husband's mother followed
suit a short time later. Why? Because I could no longer figure out why they
couldn't get on the 'net. Stay on the 'net. View web pages. Get email. Etc.
I tried modem scripts, I tried other ISPs, etc., and the one thing that made
life easier for all of them was moving to OS X. OS 9 is so far out of
development that I'm not sure it's able to effectively communicate with
current standards -- whether its modem scripts or web page coding or some
other language or what.

What's interesting is that all three of them had different ISPs:

Husband: Charter.net and Earthlink, Outlook Express
Mother-in-law: AOL, AOL's software
Friend: Core.com, Outlook Express

I couldn't keep any of them online and receiving mail, reliably, in OS 9.

But that's just my anecdotal experience. YMMV.

peace,
Linda



On 9/17/05 8:52 PM, Diane Ross wrote:

> On 9/16/05 10:33 PM, "Louise Stewart" <[EMAIL PROTECTED]> wrote:
> 
>> For weeks now, nearly every day, at no particular time of the day, I¹m unable
>> to send or receive email. I can still connect to the Internet, however. And
>> after a short while ‹ maybe 15-30 minutes ‹ the email if fine again. I  have
>> called Earthlink on several occasions to find out what is causing this. They
>> offer suggestions to re-set certain things, but it¹s never a permanent
>> solution. 
> 
> It might be helpful to see the traffic between Entourage and your ISP. Since
> you are still on OS 9, I¹m not certain the feature you need is available. If
> you have Interarchy, check under the Network Monitoring tab. This is one of
> those things that tend to scare some people, but it¹s actually simple to do.
> 
> The traffic you would see would be Entourage checking in, then your ISP asking
> for passwords etc. If there is a problem, you would get the error and have a
> good clue as to what was causing the error. Armed with this info you will be
> better able to get help from Earthlink support.
> 
> You can find out more about packet sniffing here:
> <http://www.entourage.mvps.org/troubleshoot/tcpflow.html>


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