Remo; Yes, the account is setup using iMap, and I did run SP2. The problem still occurs.
--------------------------------------- Gene Martin | Computing Services Manager Biotech II The Program In Molecular Medicine UMASS Medical School Worcester, MA 508-856-1262 http://pmm.umassmed.edu/support/support.html > From: Remo Del Bello <[EMAIL PROTECTED]> > Reply-To: "Entourage:mac Talk" <[email protected]> > Date: Sat, 01 Oct 2005 12:07:13 -0700 > To: "Entourage:mac Talk" <[email protected]> > Subject: Re: Duplicate Messages & DB Rebuilds > > On 10/1/05 9:17 AM, Gene Martin deftly typed out: > >> Does anyone know what is causing this? Is there some other underlying problem >> that could be fixed to reduce the frequency of this? I have many Mac users >> that I support and a good number of them are experiencing this on a regular >> basis. I need to correct this if possible or these people are going to start >> complaining and asking for a better Email App. > > Are these IMAP accounts? I have numerous users who receive duplicate > messages in IMAP accounts. The duplicates cannot be deleted (probably > because they're not really there). It seems to be related to two or more > messages checking methods accessing the account at the same time. Service > Pack 2 supposedly fixes the conflict between scheduled checking and Live > Sync. However, those two message checking methods don't seem to be the only > conflicting ones. Nearly every user we've upgraded to SP2 is experiencing > the duplicating messages issue. This is a new problem for some of the users > as they weren't experiencing it before the upgrade. > > -Remo Del Bello > > -- > "I'm normally not a praying man, but if you're up there, please save me > Superman." > - Homer Simpson > > > > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
