On 3/12/06 9:58 AM, "laura m" <[EMAIL PROTECTED]> wrote: > This has maddeningly happened to me numerous times, and now to my friend, > and I can't remember the specific fix: > > The Microsoft User Data file somehow gets moved from the Documents folder > and when Entourage is next opened, all addresses and emails are gone.
The somehow is your friend moving the folder. It doesn't move itself. > > So we did a search and found several User Data folders. We take the largest > one and place in Documents folder, then open Entourage again. But still get > only a mailbox with a "Welcome" email and no sign of of the old emails, > addresses, etc. Are you replacing the entire Microsoft User Data folder or are you replacing the "Main Identity"? Your identity is named "Main" by default. Be sure to rename one so you do not overwrite. Your identity folder can contain more than one identity. Switch Identities to view your old mail. If you have not used the new identity, delete it. If you have used it and want to combine the new mail with your original database, drag each folder to the desktop from one identity. This creates an MBOX file. Switch identities. Drag the MBOX files into the folder window of Entourage. You can delete the old dentity after you are satisfied with the transfer. -- Diane Ross, Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> Entourage Blog <http://blogs.msdn.com/entourage/> lists the EHP as one of the top five resources. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
