Just thought I¹d share this with the list, in case it¹s of any use to
someone else.

For about the last 8 or 9 months. I had been experiencing freezing in
Entourage whenever new mail was being received. When I first encountered the
problem, I posted to the list and learned that this was a well-known problem
without a clear fix. Some people told me they resolved it by deleting emails
from their database. I tried that over the holidays last year but it didn¹t
fix it for me.

Yesterday, I decided to archive and delete some older projects in Project
Center. From what I can tell, I make fairly intensive use of the Project
Center, with anywhere from 40 to 150 projects at any given time. Some of the
projects involve dozens of emails and thousands of files, notes, events,
tasks, and so forth. Even though it¹s about half-baked, the Project Center
has become nearly indispensable for me.

While archiving some projects, I came across three that would not archive.
Each time I tried, the backup would abort, claiming that I stopped it before
completion (even though I had not). When I looked at the project folder in
the Finder, everything looked OK (they were not particularly large and only
had a few dozen files involved). However, when I looked at the ³Files² tab
each of the projects via Project Center, all three displayed a file named
³Picture 1² that did not have an icon. When I tried double-clicking these
files I got an error message.

Thinking my database was damaged, I checked it, but the database tool said
it was OK. I rebuilt it anyway, but the files were still there. I then
manually deleted them from within the database, and voila, the three
projects then archived without a hitch.

I then worked my way through the list of projects, until I hit another one
that would not archive. When I clicked the ³Backup² button, it completely
locked up Entourage and required a Force Quit to recover. When I examined
the project in Overview, the Project Center indicated that there were over
7000 items displayed, which was strange because there were only 41 mail
messages, and 38 files and folders, and only a half dozen other items in the
other tabs. However, I did have a couple of folders inside the main project
folder that each had thousands of files in them, with hundreds of megs of
data. I suspect somehow that the Project Center was ³reading through² the
folders, and/or that the backup was choking on the amount of data.

Anyway, I decided to zip the mega-folders in order to create single zip
files of each. When I did this, the project then successfully archived and
deleted. 

When I finally finished the archive/delete process, I had removed about 100
projects, and the freezing problem also completely disappeared. Not sure
what the culprit was, but I¹m guessing that it was the volume of projects,
either in number or size, that was causing Entourage to freeze.

YMMV yada yada,

Dan Dixon

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