Michel,
thanks for this. Sync is (kind of) working again, except that I keep getting
a message that the phone's calendar memory is full so it can't receive all
the calendar events. I deleted all the calendar event in the phone and set
iSync to "Don't sync events prior to: 1 week ago: and "Don't sync events
after: two weeks", and then performed Reset All Devices. It again failed
with the out of memory message but I can see from the phone that iSync is
trying to send *all* calendar events to it, and ignoring the time
constraints.

Perhaps the time constraints only apply to syncing and not to resetting the
device. I'm terrified that, if I delete all the calendar events in the phone
then synch with the Mac, that this will delete everything from the calendar
in Entourage.

Any ideas?

Steve  = : ^ )

Michel Bintener:

> Hi Steve,
> 
> the behaviour you are seeing is normal, to some extent. It is normal that
> iSync now wants to sync all your contacts and calendar entries to your
> phone; by replacing the Sync Services items with your Entourage data, you
> have inadvertently made iSync believe that these are entirely new items
> (which, from a technical perspective, they are).
> 
> I'd recommend opening iSync and then resetting all devices (Devices>Reset
> All Devices). The phone memory will now be purged and replaced with the new
> items, which might take a while. Once you've done that, only those items
> that you have recently modified will get synched to your phone. Note that
> this will erase every calendar entry and contact on your phone, so make sure
> there are no entries in there which do not exist on your Mac and/or which
> you want to keep.
> 
> As for the duplicated entries, I have no idea how that happened.
> 
> 
> On 01/06/2007 11:24, "Steve Ball" <[EMAIL PROTECTED]> wrote:
> 
>> I've been using iSync to sync Entourage 2004 and my Nokia 6280 and it's been
>> working really well - calendar, tasks and contacts.
>> 
>> However, I just noticed that I had five copies of one particular contact. I
>> deleted the four duplicates and, to force Entourage to write this to the
>> Apple Address Book (or to 'The Truth' actually), I deselected the 3 Sync
>> Services items in preferences, then reselected them.
>> 
>> Entourage told me that (from memory) I'd changed a folder that was syncing
>> or something (sorry I forget) but what I do remember is that it asked me to
>> choose between what was in Entourage and what was stored by sync services.
>> I'd just made the changes in Entourage so I chose Entourage to overwrite
>> sync services.
>> 
>> Now synching with the phone is broken, Every time I try to synch, the phone
>> sends 275 contacts and 86 calendar events, whereas before only one or two
>> items were exchanged. Then iSync says "An unexpected error occurred" and
>> "Synchronization failed", and the phone reports "Synchronisation info:
>> Calendar: Incomplete. Unable to process all items."
>> 
>> Does anybody know what I've broken, and, more importantly, how to get it to
>> work again?
>> 
>> Thanks in advance,
>> Steve  = : ^ )
>> 
> 


-- 
To unsubscribe:                     
<mailto:[EMAIL PROTECTED]>
archives:       
<http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/>
old-archive:       
<http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>

Reply via email to