Steve Ball:

> Steve Ball:
> 
>> Michel Bintener:
>>  
>>> I'm not sure I actually understand iSync's behaviour on your machine.
>>> Generally speaking, if you click on Reset All Devices, it should reset your
>>> phone data first and then overwrite the phone data with data from the Truth.
>>> Now that you have a backup of your Entourage database, see what happens if
>>> you delete all the information on your phone manually and then perform an
>>> iSync reset.
>> 
>> As reported, it tries to send the *whole* calendar to the phone - with
>> repeating events long into the future - and eventually runs out of memory. I
>> need a way to just send the next month's worth of events to the phone, as per
>> my sync settings.
> 
> I think I can see a fix.

(snip)
 
> Backup database (just in case). Disable sync services, create a new identity
> and re-enable. Sync phone with computer. This will put all the phone's data
> into the new Entourage identity. Delete data in Entourage. Sync phone. I'm
> hoping this will delete all the data from the phone. Disable sync services,
> switch to main identity and re-enable. Sync phone using time constraints on
> calendar.

I did this (or similar - the first sync wasn't necessary as I just had sync
services overwrite Entourage for the new identity.) Once I'd deleted
everything in Entourage, I 'Reset Device' in iSync and this emptied the
phone's memory of contacts, calendar events and tasks.

However, iSync really does appear to be broken, as I then synced the (now
empty) phone with the Main Identity, choosing "Don't sync events prior to: 1
week ago" and "Don't sync events after: one month" but iSync again reported
that the phone's calendar memory is full. I just checked the phone and the
calendar has events back to 7/5/07 which is the start of my Entourage
calendar and recurring events well into the future: the phone's calendar
runs out at 31/12/2079 and some of my recurring events are still there. No
wonder the memory's full!

Are the "Don't sync events prior to:" and "Don't sync events after:" buttons
in iSync broken, or am I doing something wrong?

Thanks in advance,
Steve  = : ^ )


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