Make sure there is no rule or mailing list rule moving the messages. Mailing list rules are easily created in Entourage by marking a message identified as junk by Entourage as "not junk" and then choosing a rather poorly phrased and misleading option from a dialogue window. Check Tools>Rules and Tools>Mailing List Manager for any anomalies; if there are any rules in there which were not explicitly created by your user, disable or delete them and the problem should go away.
Hope this helps, Michel -- Michel Bintener Microsoft MVP Office:Mac (Entourage & Word) On 14/12/07 6:10, "Paul Teeter" <[EMAIL PROTECTED]> wrote: > I¹m curious if anyone else on the list has seen this issue. > > Office 2004, patched to 11.3.9, running on Tiger, patched to 10.4.11. > Entourage is connected to an Exchange 2003 sp2 server. > > The user constantly sees incoming messages going directly to his local¹ > Inbox, the one under Folders on My Computer¹. Of course, incoming message > should go to the Inbox under the network-Exchange email account. > > We have been able to temporarily correct the problem by creating new Office > 2004 Identities. But, as I describe it, the repair has proved to be > temporary. > > This user happens to be using a Treo 755w to access the same Exchange email > account via ActiveSync. I am skeptical a connection exists but best to > mention it. > > This user also is religious about archiving email from the network-Exchange > account folders to Folders on My Computer¹. He never lets more than a day > or two of email collect in his network-Exchange account. > > Has anyone seen anything like this in their experience? I¹ve been > administering Office 2004/Entourage 2004 client machines with this same > Exchange server for 2-3 years. I¹ve never seen this problem before. > > Let me know. > > Thanks a lot. > > Paul Teeter > > > > > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
