On 4/27/08 8:57 AM, "Bill Cheeseman" <[EMAIL PROTECTED]> wrote:
> After moving my wife up to a MacBook Air and Office 2008, she receives > duplicate e-mail messages from most correspondents. They are really > duplicates -- the Internet headers are identical. > > Is this a known Entourage issues? Is there any way to prevent it? Why is it > happening? I've tried everything I can think of, including removing her old > Office X identity. > > She does have multiple accounts enabled for the Send and Receive All > schedule. But so do I, through the same services. They're set up > identically, yet I don't receive duplicate incoming mail. > Look under Entourage>account settings, and see of she has two mail accounts or duplicate accounts. If so, delete one of them. Exactly what you describe occurred a while back when I upgraded to Office 2004 from Office X. I believe I set up a new mail account in Office 2004 but the upgrade had moved my old account over as well. Deleting one of them solved the problem. HTH. Ernest -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
