on 2008-04-27 10:26 AM, Ernest Maples at [EMAIL PROTECTED] wrote:

> Look under Entourage>account settings, and see of she has two mail accounts
> or duplicate accounts. If so, delete one of them.  Exactly what you describe
> occurred a while back when I upgraded to Office 2004 from Office X.  I
> believe I set up a new mail account in Office 2004 but the upgrade had moved
> my old account over as well.  Deleting one of them solved the problem.

She does have two accounts, but they're both necessary because she has two
email addresses (provided through two different ISP's). I have two accounts
as well, through the same two ISP's, but I don't receive duplicate messages.

She receives duplicates of any message that is addressed to one of the two
accounts.

--

Bill Cheeseman - [EMAIL PROTECTED]
Quechee Software, Quechee, Vermont, USA
www.quecheesoftware.com

PreFab Software - www.prefabsoftware.com


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