I agree with mostly what you say, but the problem is that if someone ask
Henry a direct question about B&H then if he doesn't answer then he is
giving bad customer service! If I ask Henry if they have the Canon EOS D30
is stock and he come back and say "I don't know" or "I'm not answering" then
to me that's bad customer service. Now, if I ask the News List if anyone
know if anyone in the Midwest have the Canon EOS D30 and Henry tell me, that
"Hey Ricky we have the D30 at B&H" then I will have a problem with that!
Of course Henry could just tell me that if you are interested in his reply
then to E-mail him personally, but I don't really think that he should have
to do that IMHO!
Ricky
> >Bradley Zimmerman wrote:
> >
> > > What Henry Posner does here is wrong wrong wrong
>
> I do not have an objection to Henry's participation. While I am not an
> expert, and photography for me is more of a hobby than anything else, I
> find Henry's comments helpful and informative. From the postings I have
> seen, he provides information and is not trying to sell for B&H. Obviously
> he has to walk a thin line. Would the list be better off if he could not
> mention B&H when someone asks if something is available? Either he or B&H
> cares enough about their customers to contribute information - either way
> the members of the list benefit. Its one reason I buy from B&H. However, I
> also buy from local stores in Atlanta because I like customer service.
> (many of my camera bodies and lens came from local stores). In a sense,
his
> participation is a compliment to B&H's customer service by providing
> information for free to the list members.
*
****
*******
***********************************************************
* For list instructions, including unsubscribe, see:
* http://www.a1.nl/phomepag/markerink/eos_list.htm
***********************************************************
