Henry Posner/B&H Photo-Video wrote:
> Canon USA will repair a "grey market" Canon product provided you supply a
> dated invoice (which your retailer should provide). A Canon authorized
> service center will not -- the product has to be sent directly to Canon.
> Malarkey about "grey market" goods being sent back to Japan for warranty
> service is just that.
>
> -
> regards,
> Henry Posner
> Director of Sales and Training
> B&H Photo-Video, and Pro-Audio Inc.
> http://www.bhphotovideo.com
>
Henry,
I was told by two Canon reps that a "gray" item MAY go back to Japan. The
determining factor, according to the reps, is how busy the Canon techs are.
Bob
--
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-73 de Bob [EMAIL PROTECTED]
Everybody has a photographic memory. Some just don't have any film.
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