Bob Sull wrote:

> Henry Posner/B&H Photo-Video wrote:
>
> > Canon USA will repair a "grey market" Canon product provided you supply a
> > dated invoice (which your retailer should provide).  A Canon authorized
> > service center will not -- the product has to be sent directly to Canon.
> > Malarkey about "grey market" goods being sent back to Japan for warranty
> > service is just that.
> >
>
> Henry,
>
> I was told by two Canon reps that a "gray" item MAY go back to Japan.  The
> determining factor, according to the reps, is how busy the Canon techs are.
>
> Bob

Bob,

You are precisely correct respect.  Thanks for saving me the time to type it.

Ray Amos


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