On Wed, Feb 09, 2005 at 05:00:17PM -0800, larry price wrote:
> On Wed, 9 Feb 2005 11:56:20 -0800, Hal Pomeranz <[EMAIL PROTECTED]> wrote:
> 
> > Has anybody ever succeeded in getting past Comcast's first tier customer
> > support people and actually talked to somebody there who understands
> > networking?
> 
> No, their customer service is excellent and works as intended...

it's really hit or miss.  I've gotten people who just know the outlined
windows steps, people who know a bit about general networking, and on
rare occasions, people who really knew exactly what was going on.

-- 
<[EMAIL PROTECTED]>
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