Bob,

Your point is very true.  I guess what my point was if you are using
white boxes.  An let's say you have a processor, hard drive and or
memory failure.  You have to deal with that your self.  If you have a
supported system by HP or Dell they send you a new part by way of UPS,
FedEx or USPS.  You might even elect to pay for a 8x5 or 24/7 support
contract.  That way you have very little down time.  Not only that but
you might even get 98.765% or 99.999% uptime.  Some business try to,
or want to meet the five nines.

-Miller
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