On Thu, Nov 19, 2009 at 9:17 PM, Fred James <[email protected]> wrote: > Not that this would improve your results in this case but ... in the absence > of a specific on/off switch (many of these little devices seem to be devoid > of them), we do it the crude way - unplug and plug-in the power cord (from > the wall or the back of the box - either way) with a power down for the time > period > 1 minute. Trust them or not, the advice from the comcast tech was > just that, because he said - the forced "long reset" was more complete than > the reset button. I don't know, but it worked at the time. Again - YMMV
Tried it with power disconnected up to 10 minutes. No reboot. Perhaps because it has internal batteries, but a couple of lights stayed on the whole time, even with both the phone line and the Comcast cable disconnected from the modem. FWIW, it's a modem rented from Comcast years ago. > However - from the other post where you had a router in between - it does > seem likely that the problem may be specific to the computer ... So ... > sticking with the simple stuff first ... > you said lights on the router indicate a connection ... are there lights > on the NIC (in the computer) and do they indicate a connection? Both of the ethernet jacks have a green light that comes on when connected to the modem. > are the NIC and router compatible, speed wise? I don't know how to tell. But I'm seeing no obvious difference in performance on internet connections with the router betwixt the modem cable and the old machine. Also, I've now got two ethernet jacks on the new machine, one on-board, the other a PCI card and have tried both ways. > is the cable straight through or crossed (here I am assuming some like a > Cat 5 Ethernet cable)? Again, don't know how to tell, but I have tried swapping cables around to make sure all three are good. It's only when the new machine is connected through it that a cable doesn't "work." > ... it is the usual drill, but easily forgotten. I mean when is the last > time you had a bad cable, eh? I could tell many a tale of overlooking the basics to my later regret. Like the entire day I spent troubleshooting and reinstalling a DOS system because applications froze once loaded, only to discover that the mouse I never used was hiding under a book that kept the left-click key depressed. :-) Thanks for the time and effort here. Best regards, Paul -- Universal Interoperability Council <http:www.universal-interop-council.org> _______________________________________________ EUGLUG mailing list [email protected] http://www.euglug.org/mailman/listinfo/euglug
