Hi, I'm curious if anyone else is having bounce back issues with their SMS notices. Our libraries have seen an increase in bounce backs from a few different carriers, mostly Verizon and AT&T. The bounce backs usually say that the user can't be found or that the service is unavailable. In most cases the users are getting the SMS messages, albeit on a delay. These locations are not having email notice issues, so the sending address is good.
I was just curious if anyone is also experiencing this and if they found anything to remedy the situation. Thanks, [cid:[email protected]]Elizabeth Davis (she/her), Support & Project Management Specialist Pennsylvania Integrated Library System (PaILS) | SPARK (717) 256-1627 | [email protected]<mailto:[email protected]> support.sparkpa.org<https://support.sparkpa.org/> | [email protected]<mailto:[email protected]>
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