I have attached output from our config.sms_carrier table, for all active carriers. Keep in mind that for smaller carriers, the gateway may vary by region.
On Fri, Feb 3, 2023 at 2:29 PM Beth Longwell via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > Jessica, > > I would love to see how you have them set up. > > Thanks in advance, > > Beth Ross > Sage Library System > > On Fri, Feb 3, 2023 at 11:49 AM Jessica Woolford via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > >> Apologies for chiming in late to this thread - I wanted to have at least >> one person with the carrier listed test our notices before I made any >> claims! >> >> We started noticing difficulties with sending notices to certain carriers >> last year. Somehow, we got the idea to try converting the SMS gateway to >> the MMS gateway. That seemed to work for the carrier that was giving us >> issues, so we made the change for all of our gateways. I haven't heard of >> any issues since we made that change. I can't claim that this will be a >> perfect or permanent solution, but it may be worth a try. If anyone would >> like to see how we have our carriers set up currently, I'd be happy to >> share. >> >> On Thu, Jan 26, 2023 at 12:42 PM Elizabeth Davis via Evergreen-general < >> evergreen-general@list.evergreen-ils.org> wrote: >> >>> >>> >>> Hi, >>> >>> >>> >>> I’m curious if anyone else is having bounce back issues with their SMS >>> notices. Our libraries have seen an increase in bounce backs from a few >>> different carriers, mostly Verizon and AT&T. The bounce backs usually say >>> that the user can’t be found or that the service is unavailable. In most >>> cases the users are getting the SMS messages, albeit on a delay. These >>> locations are not having email notice issues, so the sending address is >>> good. >>> >>> >>> >>> I was just curious if anyone is also experiencing this and if they found >>> anything to remedy the situation. >>> >>> >>> >>> Thanks, >>> >>> >>> >>> >>> >>> *Elizabeth Davis* (she/her), *Support & Project Management Specialist* >>> >>> *Pennsylvania Integrated Library System **(PaILS) | SPARK* >>> >>> (717) 256-1627 | elizabeth.da...@sparkpa.org >>> <katherine.dann...@sparkpa.org> >>> support.sparkpa.org | supp...@sparkpa.org >>> >>> >>> _______________________________________________ >>> Evergreen-general mailing list >>> Evergreen-general@list.evergreen-ils.org >>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>> >> >> >> -- >> Jessica Woolford >> Evergreen Systems Manager >> Bibliomation, Inc. >> 24 Wooster Ave. >> Waterbury, CT 06708 >> 203-577-4070 ext. 105 >> _______________________________________________ >> Evergreen-general mailing list >> Evergreen-general@list.evergreen-ils.org >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > _______________________________________________ > Evergreen-general mailing list > Evergreen-general@list.evergreen-ils.org > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general > -- Jessica Woolford Evergreen Systems Manager Bibliomation, Inc. 24 Wooster Ave. Waterbury, CT 06708 203-577-4070 ext. 105
sms_carrier.csv
Description: MS-Excel spreadsheet
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