Jessica, I would love to see how you have them set up.
Thanks in advance, Beth Ross Sage Library System On Fri, Feb 3, 2023 at 11:49 AM Jessica Woolford via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > Apologies for chiming in late to this thread - I wanted to have at least > one person with the carrier listed test our notices before I made any > claims! > > We started noticing difficulties with sending notices to certain carriers > last year. Somehow, we got the idea to try converting the SMS gateway to > the MMS gateway. That seemed to work for the carrier that was giving us > issues, so we made the change for all of our gateways. I haven't heard of > any issues since we made that change. I can't claim that this will be a > perfect or permanent solution, but it may be worth a try. If anyone would > like to see how we have our carriers set up currently, I'd be happy to > share. > > On Thu, Jan 26, 2023 at 12:42 PM Elizabeth Davis via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > >> >> >> Hi, >> >> >> >> I’m curious if anyone else is having bounce back issues with their SMS >> notices. Our libraries have seen an increase in bounce backs from a few >> different carriers, mostly Verizon and AT&T. The bounce backs usually say >> that the user can’t be found or that the service is unavailable. In most >> cases the users are getting the SMS messages, albeit on a delay. These >> locations are not having email notice issues, so the sending address is >> good. >> >> >> >> I was just curious if anyone is also experiencing this and if they found >> anything to remedy the situation. >> >> >> >> Thanks, >> >> >> >> >> >> *Elizabeth Davis* (she/her), *Support & Project Management Specialist* >> >> *Pennsylvania Integrated Library System **(PaILS) | SPARK* >> >> (717) 256-1627 | elizabeth.da...@sparkpa.org >> <katherine.dann...@sparkpa.org> >> support.sparkpa.org | supp...@sparkpa.org >> >> >> _______________________________________________ >> Evergreen-general mailing list >> Evergreen-general@list.evergreen-ils.org >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > > > -- > Jessica Woolford > Evergreen Systems Manager > Bibliomation, Inc. > 24 Wooster Ave. > Waterbury, CT 06708 > 203-577-4070 ext. 105 > _______________________________________________ > Evergreen-general mailing list > Evergreen-general@list.evergreen-ils.org > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
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