Resist the urge to allow them to characterize a small delay in receiving any and every email (we're not talking about a non-received email here really) is going to cause your company to go into chapter 11. Email at the core isn't a reliable delivery mechanism, and so delays of several hours are normal even without adding in the blackberry.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mellott, Bill Posted At: Friday, March 26, 2004 11:02 AM Posted To: Microsoft Exchange Conversation: Blackberry Desktop Manager causes Outlook 2k to start in offl ine mode Subject: RE: Blackberry Desktop Manager causes Outlook 2k to start in offl ine mode Ok I can see that....my guy's want everything..cause a non recieved e-mail is a lost deal which = $$$$$ YOu can do.... IF say you have folders under the inbox and rules in OL-Exch svr.... the unit-device MUST be set to sync those "other folders" to get the mail i.e. for me all of my Inbox I would get but the folder I have say for this list..with it associated rule to move the e-mail for the list's into the folder... I would NOT get those unless I told my device to do that folder.... So I must mark every/any sub folder i want in my inbox -----Original Message----- From: Roger Seielstad [mailto:[EMAIL PROTECTED] Sent: Friday, March 26, 2004 11:51 AM To: Exchange Discussions Subject: RE: Blackberry Desktop Manager causes Outlook 2k to start in offl ine mode Ahh - you see, you can choose what is and isn't redirected to the handheld, based on rules (similar to the rules wizard in Outlook). I personally don't think the forward everything mentality is necessarily beneficial. We have a number of users who forward messages from specific DL's or specific users to their handhelds, and leave the rest of the mail in their regular inbox for processing when they're at a rich client. -------------------------------------------------------------- Roger D. Seielstad - MTS MCSE MS-MVP Sr. Systems Administrator Inovis Inc. > -----Original Message----- > From: Mellott, Bill [mailto:[EMAIL PROTECTED] > Sent: Friday, March 26, 2004 11:26 AM > To: Exchange Discussions > Subject: RE: Blackberry Desktop Manager causes Outlook 2k to > start in offl ine mode > > > What forwarding rules?? > > 1.)I was just comparing it to the Good Server I have running... > 2.)my one time install of the Desktop Redir.... for a person > who had no > exchange server > 3.)and my trial of the BB Biz server (compared to my Good > server)...where > the only thing the Biz server did was sync e-mail > wirelessly...you had to > cradle for all other sync > > With the Server product..the server should do ALL the > redirection..and NO > client should be required. > Except in the case of the BB Biz server which (last I tried > and talked to > them) requires a client on the users desktop to sync for > Contacts....etc..other stuff.. > > In the Good Technology.. my server does it all....no rules > etc... it just > sync's to the users exchange account..pure server to server > communication.. > I do NOT load ANY software on my client workstations as there > is NO need. > the ONLY need of a user is to charge their device so it work's > At times they must send their device to me so I can rev the > sw version on > the device... > > The BB Biz server to my present knowledge ONLY wirelessly > sync's E-mail and > Calendar..period everything else requires a user to cradle > their device to > sync the rest... Contacts..etc... > the BB Biz server should still redir e-mail and calendar > without ANY client > sw installed or any special "rules"...or at least I had it > setup that way > for my test... > (BB tries to convince me the Biz server could do what Good Tech > did...nope....sorry.. not yet...) > > My exec's and sales people would be dead in the water without E-Mail, > Contacts, Calendar...(wirelessly)in that order of importance > for us here... > > If I had to deploy a client to my users workstation > desktop..it would just > kill me maintence/update wise... and just increase my work > load (not to > mention my TS-citrix users would have a hard time, no usb > redir and all)... > I like it simple..... new unit, cradle, initialize to user, > deploy...done..... > then on occasion...sw update to unit.... > > > -----Original Message----- > From: Roger Seielstad [mailto:[EMAIL PROTECTED] > Sent: Friday, March 26, 2004 11:07 AM > To: Exchange Discussions > Subject: RE: Blackberry Desktop Manager causes Outlook 2k to start in > offl ine mode > > > Regardless of that, you still need some way to update the > forwarding rules - > which is aprt of the desktop software. > > Not sure if you know this, but there are two versions of the BB client > software - one of which is specifically designed to work with > the server > software. > > -------------------------------------------------------------- > Roger D. Seielstad - MTS MCSE MS-MVP > Sr. Systems Administrator > Inovis Inc. > > > > -----Original Message----- > > From: Mellott, Bill [mailto:[EMAIL PROTECTED] > > Sent: Friday, March 26, 2004 9:22 AM > > To: Exchange Discussions > > Subject: RE: Blackberry Desktop Manager causes Outlook 2k to > > start in offl ine mode > > > > > > > > that would be true for the BB server which is way limited ... > > > > Good's product.. NOPE... I setup a unit and that's it (like > > one time cradel > > for setup) the only time I have to cradle afetr is too update > > the software > > version on the unit..and they are working on the ability to > > push the sw > > updates to the unit's. > > it's all wireless ...sweet... > > > > my guy's do not have cradles.... it would not work with the > > way many of my > > people get their desktops' > > > > check it out it rock's > > > > bill > > -----Original Message----- > > From: Roger Seielstad [mailto:[EMAIL PROTECTED] > > Sent: Friday, March 26, 2004 9:17 AM > > To: Exchange Discussions > > Subject: RE: Blackberry Desktop Manager causes Outlook 2k > to start in > > offl ine mode > > > > > > You still need the desktop piece to allow users to handle syncs, > > software upgrades and changing their rule sets. > > > > -------------------------------------------------------------- > > Roger D. Seielstad - MTS MCSE MS-MVP > > Sr. Systems Administrator > > Inovis Inc. > > > > > > > -----Original Message----- > > > From: Mellott, Bill [mailto:[EMAIL PROTECTED] > > > Sent: Friday, March 26, 2004 9:11 AM > > > To: Exchange Discussions > > > Subject: RE: Blackberry Desktop Manager causes Outlook 2k to > > > start in offl ine mode > > > > > > > > > Why dont you just get the server product and dump the > gludgy desktop > > > redir... it nice and all for like 1 or 2 people but beyond > > > that its a bit of > > > a bite > > > > > > better yet...get Good Technologies solution and you get > > Sync'd E-mail, > > > Contacts, Calendar, etc...just like have you total OL with > > > you..it's nice! > > > > > > > > > > > > -----Original Message----- > > > From: Alverson, Tom [mailto:[EMAIL PROTECTED] > > > Sent: Friday, March 26, 2004 8:50 AM > > > To: Exchange Discussions > > > Subject: RE: Blackberry Desktop Manager causes Outlook 2k > > to start in > > > offl ine mode > > > > > > > > > Thanks for the tip. I think we could create a "blackberry" > > > group of users on > > > our domain (nt4) and then test to see if they are in that > > > group in the login > > > script to determine whether to launch the desktop manager > or not. > > > > > > Tom > > > > > > -----Original Message----- > > > From: Durkee, Peter [mailto:[EMAIL PROTECTED] > > > Sent: Thursday, March 25, 2004 7:52 PM > > > To: Exchange Discussions > > > Subject: RE: Blackberry Desktop Manager causes Outlook 2k to > > > start in offl > > > ine mode > > > > > > We take the Desktop Manager out of the Startup folder and > > > instead launch it > > > from our logon script, so it doesn't start when people are > > out of the > > > office. > > > > > > -Peter > > > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] Behalf > > > Of Alverson, > > > Tom > > > Sent: Thursday, 25 March, 2004 11:51 > > > To: Exchange Discussions > > > Subject: Blackberry Desktop Manager causes Outlook 2k to > > > start in offline > > > mode > > > > > > > > > We have a few users with laptops and blackberries who like > > > to dial in. We > > > have a special dial in modem bank that can access the RPC > > ports of our > > > Exchange 5.5 server. If they have the Blackberry desktop > > > manager loading at > > > startup, it tries to connect to the exchange server and > > > decides that it is > > > offline. When they dial in to this connection and then > > > launch Outlook, the > > > mapi spooler is already loaded (by the blackberry desktop > > > manager) and has > > > already decided that the computer is offline. > > > > > > Right now we have to tell them to quit the Blackberry desktop > > > manager, then > > > dial in, then launch Outlook. If they need to cradle the > > > Blackberry, then > > > they must manually launch the desktop manager. Since they > > > use the laptops > > > direct connected to our LAN 95% of the time, it is good to > > > have the desktop > > > manager in the startup group. > > > > > > Is there a better way to handle this? > > > > > > Tom > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Web Interface: > > > > > > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode > > > =&lang=english > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > To unsubscribe via postal mail, please contact us at: > > > Jupitermedia Corp. > > > Attn: Discussion List Management > > > 475 Park Avenue South > > > New York, NY 10016 > > > > > > Please include the email address which you have been > contacted with. > > > > > > ______________________________________________ > > > This message is private or privileged. 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