My exchange 5.5 server has stopped (event ID 1112)
because the mailbox store hit the 16GB limit. A user
being stupid copied nearly a GB of data in this
morning before I had any idea what he was up to. Yes,
we should have had limits I guess, but my boss has
always refused to allow it. Yes we should upgrade to
Enterprise but we hadn't done it yet and have to
upgrade the domain first anyway. Yes all the users had
been warned we were running out of space and they
should be careful. Yes I have been pestering my boss
to upgrade for months now.

I can't get the store to come up long enough to do
anything such as clean a mailbox or delete one or get
in with a client to delete a message with a big
attachment. Once in a while it does come up just long
enough to go down again the instant I try to do
anything. Usually and for the last three or four tries
it fails to start successfully. However it gives no
reason why - it says it is giving no reason why. It
does not produce an error message (other than the
Event ID 1112) in the event logs.

I found article 828070 searching eventid.com but it
only applies to Exchange 2000 and 2003 as nearly as I
can tell.

Should I try eseutil /d (to a network drive so it will
take hours) to see if I can scrounge enough space to
get the store to come up long enough to run clean
mailbox and othewise delete enough stuff to get back
up or should I call PSS first? Do they have some
cunning reg hack that would allow Exchange 5.5 to come
up long enough for me to delete stuff for example as
it appears they do for Exchange 2000 and 2003?

Restoring from backup is a suggestion I have already
received and am considering. But I may have problems
doing that since the backup autoloader has also
decided to behave oddly today. Although according to
BuExec it did successfully run last night's
incremental and I have a full from earlier this week
as well as the incrementals. If I can get the drive to
work.

I'd suspect a power issue but everything is on UPSes.

Anyway, any suggestions will be gratefully received.

Thanks,

Ronni

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