We got around a vpn issues similar to this by adding an entry for our server
in their host file.

-Christine

Christine N. Allen
Citrix/Windows 2000 Engineer
BMC Healthnet Plan
One Design Center Place
Boston, MA 02210

Work:  617-748-6034
Cell:  617-290-4407
  



-----Original Message-----
From: Henry, Christopher M. [mailto:[EMAIL PROTECTED]
Sent: Wednesday, November 10, 2004 11:22 AM
To: Exchange Discussions
Subject: RE: VPN Users


I hope this helps you, but the way I have worked around this problem in
the past is:

1. make sure the computer is joined to the domain
2. have the VPN users use the primary DNS and WINS server that you use
in the office
3. they can set their actual DNS server as the secondary.

Try doing an ipconfig /register dns if you still have issues.


Chris
 


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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of April
Fleming
Sent: Wednesday, November 10, 2004 10:51 AM
To: Exchange Discussions
Subject: VPN Users

Exchange 5.5 

VPN users cannot connect to the exchange server, users on the network
can.
Mail settings on users computer are set to "exch3", which vpn users
cannot ping.  They can ping "exch3.prang.com", or the actual ip address
but cannot ping "exch3".  

When I try to go into the mail settings in control panel on users
machine and change the exchange server to either "exch3.prang.com" or
the actual ip address, it automatically changes it back to "exch3".  So
they cannot contact the server.  I have added "exch3" to the hosts file
on their computer just to be sure.  Still won't work.  I obviously have
something set up incorrectly but am at a total loss, any ideas?

Thank you.

April 


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